CUSTOMIZED SUBLIMATED BASKETBALL JERSEY SET

A customized sublimated basketball jersey set, including a jersey top and matching shorts, is designed to provide optimal comfort and performance on the basketball court.

• Eligibility Criteria for Returns and Refunds: Clearly define the conditions under which products can be returned for a refund or exchange. Typically, items must be unused, in the original packaging, and with all tags attached. Special considerations for custom-made items should be specified.

• Time Frame for Returns: State the time period within which returns must be initiated after delivery, such as 30 days.

• Process for Returns: Provide detailed instructions on how customers should return products, including:

  • How to initiate a return (e.g., through an online portal, customer service email, or phone).
  • The information required for processing returns, such as order number, proof of purchase, and reason for return.
  • The address where returns should be sent.

• Refund Methods: Specify how refunds will be issued (e.g., the original method of payment, store credit). Note any conditions that may affect the amount refunded, such as restocking fees or deductions for shipping costs.

• Exchanges: If exchanges are offered, explain the process and whether customers can exchange items for a different size, color, or product.

• Defective or Incorrect Items: Detail a specific policy for handling returns due to defective merchandise or incorrect items shipped, including how these cases are prioritized and handled.

• Processing Time: Inform customers of the typical timeline for processing returns and issuing refunds once the returned item is received.

• Customer Service Contact Information: Provide a contact for customer service for any questions or problems related to returns and refunds.

• Exceptions: Note any exceptions to the standard return policy, such as final sale items that cannot be returned or exchanged.

• Shipping Options: Describe the different shipping methods available, such as standard, express, and overnight shipping. Provide estimated delivery times for each option.

• Shipping Costs: Clearly outline how shipping costs are calculated, whether based on weight, order value, or destination. Mention any free shipping thresholds or promotional shipping rates.

• Order Processing Times: Explain the typical processing times from order placement to shipment. Specify any differences in processing times for custom orders or items that are out of stock.

• International Shipping: If applicable, detail the international shipping policies, including which countries are serviced, estimated delivery times, and any customs, duties, or additional fees that the recipient might be responsible to pay upon arrival.

• Tracking Orders: Provide information on how customers can track their orders once shipped, including how they will receive tracking numbers and which carrier websites can be used to monitor the progress.

• Shipping Restrictions: Note any restrictions that might affect the delivery of products, such as P.O. boxes, military addresses, or specific areas that are not serviced due to logistical limitations.

• Damaged or Lost Orders: Outline the procedure for handling goods that are damaged during shipping or lost in transit. Include how customers should report the problem, the documentation needed, and the process for claiming a replacement or refund.

• Returns and Exchanges: Link to or briefly describe the returns and exchanges policy, clarifying whether shipping costs are refundable and who bears the cost of shipping for returned items.

• Contact Information: Provide contact details for customer service in case customers have questions or issues with their shipping.